It's all in the training!
"Good afternoon Neil, I thought I would drop you a line to thank you for the VSD training you provided for us last week. The feedback I have received from the guys who attended the course was extremely positive; your knowledge and enthusiasm shone through. I will try to follow up this training with a visit to your workshop for our electricians so they can have a more “hands on” experience with setting up some VSD’s and parameter changes etc."
A pharmaceutical company, who received on-site training for their engineers.
We could say more, but we think the above is an excellent summation from the people who matter most: our customers.