“Thanks Matthew, and a BIG thanks to Neil and the lads for responding so quickly and carrying out the repairs so promptly and professionally. Fantastic service as always from EDC North East!”
Talking a customer (in this case a major utility company) through a fault ,our expert ABB-trained engineers quickly realised the problem lay with the fans on an inverter.
After the call came in at 3.30pm on Wednesday, we mobilised two of our engineers to site within the hour. Taking fans from our stock (which form part of the dedicated ABB drive service suitcases - something only ABB drive Value Providers have) we had the customer back up and running in no time. All part of the service from EDC North East—your local north east ABB variable speed drive value provider.